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Always go back to the mission (and vision).

We have a new friend, Kim DeMotte, whom we met at a fabulous conference last month for people who want to build on their success to expand the good they can bring to the world. At a dinner, Larry and Kim struck up a conversation about corporate governance, and Kim said some things that resonated with Larry and myself.

First, you have to trust people to do a good job, and in this instance we were speaking of someone holding the job of CEO. When a CEO reports to a board, how do you govern that CEO such that they are responsible AND allow them to do their job, their way.

In this video with Kim, you can get it straight from “the horse’s mouth,” (sorry Kim, not a literal translation)… Kim is an advisor to the corporate world. He lives in St. Louis. What you should know about Kim, in addition to his comments here on corporate governance, is that he authored a book called “The Power of No” in which Kim (and contributors) illustrate just that! Get the book, it’s excellent!  I particularly appreciate Kim’s straight talk.  No muss, no fuss, just straight talk.  We could use more of that today, with a sagging low in trust of leaders in this country (and elsewhere, we don’t on the corner on that malady).

In the name of mission (and I would say some think mission is vision, so I’m including vision here also), do the right thing. Clear communication enables a whole host of positive effects. Too many wus’s won’t take a hard stand, set a clear boundary, say no. Amazingly enough, some of the most mature, noble looking men fall into the trap of being too nice, and mucking it up for everyone from the top of an organization down to the last person to feel the effects of poor leadership.

To that I say, “Cut it out!” Get Kim’s book, read Susan Scott’s “Fierce Conversations,” and go back to the mission. Whatever doesn’t fit the vision and the mission, do not tolerate.


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How do Your Leaders Foster Your Trust?

imagesI believe that true leaders foster trust, that leadership is earned, and that it is granted by followers.  “Leadership” is a way of being with people such that others want what the leader stands for.  Leadership is not about position power.  It might be about charisma for awhile, but if the leader does not deliver what is promised, charisma will not hold the followers’ trust.

I just made a significant assertion and would like to test it out.  I would like to know if you see YOUR leaders fostering YOUR trust, and if so, how?  By leaders, I do not mean “representative” leaders, those whom you know only by reputation with whom you have had no personal experience.  I mean leaders whom you follow because of who they are being and what they stand for.  You might have chosen to work at a company because of exceptional leadership and your trust in that individual, or team.  You might attend a particular church because of the minister and their leadership in the area of spirituality.  You might have joined a not for profit because the leader was successful in enrolling you in the cause, and embodied a trusting presence.  I am wondering about your PERSONAL experience of leaders fostering trust.

We have experienced significant disappointment in leaders in recent months who have demonstrated the antithesis of fostering trust.  The newspapers are full of stories about business leaders at AIG, car manufacturers, financial institutions of all kinds, and political leaders who put self-interest before the interest of customers.  Self-interest at a senior executive level does not foster trust!  I have personally seen a great leader painted with the same brush because of the press around poor leadership. These disappointments, although maybe not personal, can damage our willingness to trust.

The issue of leaders fostering trust is subtle and powerful.  If I were to conduct a survey, what issues would I need to include in that survey to generate an understanding of what, in a leader, fosters trust?  I welcome your comments, your questions, your concerns.


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