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Trust and integrity and the systemic nature of promises has been rattled

flag1I have been looking at my history of choices and decisions this weekend, in light of the economy, the mood of the world, and the lack of integrity and trust that seems to abound.  I have noticed in my own circle of friends and family, people having to deal with defending themselves against unscrupulous and duplicitous behavior.   I won’t mention names, and fortunately I have not had the experience personally.  However, Larry and I noticed a truck all dressed up with a sign about loan modifications — let us save you from yourselves with government money (our money).  That whole business that has sprung up, to get people out of trouble financially who got themselves in trouble, troubles me.  The government is also saving businesses that are failed business models, which is equally troubling.  Where are the natural consequences that come from making poor choices?

I would like for all of us — no, I’ll say that differently — each of us, to answer a couple of questions that I have been dwelling in (and you’ll hear more about in future blogs).

1.  Who do you trust today?  I believe that leaders who are really leaders foster trust, and even when difficult decisions need to be made, even when people need to be let go or hours decreased, those actions are done kindly and with compassion.

2.  How trustworthy are you?  Normally, when one finger is pointing at another, there are three pointing back at — guess who!

3.  How is your integrity?  By that I mean, do you have people to whom you have promised things who are hanging out there, waiting on you?  Is your laundry put away?  I really mean it.  Is your car clean?  Is your checkbook balanced?  Is your desk clean?  Those are the LITTLE integrity  issues, and if we aren’t doing those, how much can we expect the big things to be done with integrity?  Really, how much can we count on you?  How much can you count on me?

4.  What are you tolerating?  In times like these, there is a good chance you’re looking around at what hasn’t worked, but you haven’t done anything about that — and now I’ll bet you are looking around and realizing that you are at the effect of having tolerated them.    I am referring to things like having an assistant that isn’t easy to deal with, and doesn’t seem happy either.  Or processes that were klunky, but you didn’t have time to fix them (the fixing of which would have saved MANY hours, by the way).

That’s probably enough to think about going into the second half of the year, and ending Memorial Day — in honor of all those who died so that we could be free to screw up, and then get responsible and fix it.  We are definitely in this human condition — never more visibly than in these times!


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Leadership insights abound, if you’re looking for them. Please do!

power meeting from aboveI love to read the NY Times on Sunday mornings over a cup of coffee with my favorite person in the world, my husband Larry.  This past Sunday we were sitting in a quite breakfast spot, big windows thrown wide open, in downtown San Diego, where we live, having brought our NY Times along.  I opened to my favorite business column, the Corner Office with Adam Bryant, to a significant article on Nell Minow.  I remarked to Larry because he knows Nell.  Larry characterized Nell as “One of the luminaries of corporate governance today.  She has been called by Fortune magazine the ‘Queen of Corporate Governance’ and by Forbes the CEO killer’ because she brings to everyone’s attention the best and the worst of corporate governance today.”  Larry is a well-known expert on corporate governance himself, which is how he knows Nell.  I will share about Larry another time.

In that moment I was interested to learn what Nell, co-funder of the Corporate Library, a provider of corporate governance research, would say about leading people, which is always the topic of Adam’s column.  If you are interested,  you can read the entire  section yourself.

What I liked was her “we” orientation, and her accountability orientation.   She parallels parenting with managing people.  She doesn’t like meetings, and she is very clear about the agenda and desired outcomes going into meetings.   Yea!

How she got into corporate governance, however, was fascinating to me.  It was sheer serendipity that she met Bob Monks and they have been business partners for 23 years.   Together they have accomplished amazing things.  I will steal an idea from her – well, maybe two ideas.  When she hires, she looks for humor in someone and she won’t hire anybody who can’t write.  She asks applicants for a writing sample that can sway her hiring decision either way.  Actually, now I’m a little nervous – what if she reads this blog?  I’m just starting to blog – perhaps she has a few tips for me!  Nell?  Are you reading?  I welcome any comments from Nell or from you about blogging, about being great leaders, and reminding ourselves to keep our sense of humor!


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