"Accountability Pays first began working with our executive team almost three years ago. We evaluated ourselves as a team and saw some gaps in how we hold ourselves and each other accountable. Although we are successful, we had many unforeseen breakdowns, so they worked with us to upgrade how we communicate our way through systemic steps of getting our product delivered on time and with great success.
Pamela directly helped me, as CEO, initiate a customer review process at the end of our event delivery, and today, our satisfaction ratings are now between 97% and 100% satisfied. Using the Leadership Impact Survey, we asked my direct reports about my effectiveness as a leader. In year two of the survey, I had substantially improved as a leader. I am a better manager today and still growing, thanks to the support of Accountability Pays."